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Connecting with Streamline

How to connect your Streamline account to Wheelhouse

Vu avatar
Written by Vu
Updated over a week ago

Start by clicking on the Streamline logo (as shown in Figure 1) on the Add Channel page: https://app.usewheelhouse.com/ca/link/streamline

Figure 1

Please note:

  • To access your Streamline information, Wheelhouse requires a Streamline Token Key and Token Secret. Instructions on how to generate these are below.

  • Only one Streamline account can be connected per Wheelhouse account.

  1. Before connecting your Streamline account with Wheelhouse, note that Wheelhouse will import the following information from your account:

  2. Your "Unit" or "Home Name" and Streamline Property ID

  3. Latitude and longitude for each property (required fields)

  4. Availability calendar (any dates that are unavailable for booking will be reflected in Wheelhouse)

  5. Reservation information for the dashboard and reports

  6. Since latitude and longitude are required fields, please make sure you have set them for all properties. You can do this from the Configurations page on Streamline.

To obtain the Token Key and Token Secret

Previously, you had to ask our team to obtain your Streamline token key and secrets, but now you can get them directly from your Streamline account. This helps reduce the waiting time and lets you connect your account with us more quickly.

To start your self-onboarding procedure with Wheelhouse, you can:

  1. Go to Main Menu > Third Party Integrations > Self Service Onboarding.

  2. Find (search) the integration you want to self-onboard with.

  3. You will see Not Enabled for Integration in red, meaning no tokens have been generated yet.

  4. Find and click the Get Tokens button to the right of Wheelhouse’s name.

  5. A Superuser for the system will need to enter their password and confirm they have read the Streamline terms and conditions.

    1. Streamline will save this information and email it to you and themselves.

  6. A Superuser for the system will then need to do the same for the vendor contract and terms and conditions that will pop up.

  7. Streamline will save this information and email it to you and Wheelhouse.

  8. To complete the setup, you will be asked if you are ready to allow access.

    1. Click Yes, and you will receive a Token Key, Token Secret, Advertiser ID, and, in some cases, a Company Code.

On Wheelhouse

  1. Log in to your account or create a new Wheelhouse account

  2. Go to the Streamline integration page: https://www.usewheelhouse.com/ca/link/streamline

  3. Paste the Token Key and Token Secret into the field here.

  4. You will now see your listings imported into Wheelhouse.

  5. You can use our existing articles, like The Wheelhouse Guidebook, to familiarize yourself with how to take full advantage of Wheelhouse. It contains info about how to personalize your pricing strategies and easily manage settings for a large portfolio.

  6. We highly recommend that you play around with the different features and familiarize yourself with the various features in Wheelhouse and understand how price recommendations work before syncing prices back to Streamline.

On Streamline

Important Note:

Streamline requires you to set your Season and Y-STD rates to cover all dates visible to Wheelhouse, not just the dates open for bookings. It’s highly recommended to cover at least 2 years and leave a buffer into the future, so you won’t need to check and update the Season frequently.

  1. Once you've synced prices and min stays from Wheelhouse to Streamline, they will reflect shortly in Streamline. You can see this by going to "Configuration" and then going to "Pricing Tape Chart."

  1. You’ll see the prices recommended by Wheelhouse displayed in the tape chart as part of the Y-STD rate type, as shown below.

And that’s it! The prices and minimum stays on Streamline will automatically get updated daily when the sync toggle on Wheelhouse is enabled. 

Note: For the listing to appear in Wheelhouse, the following options need to be UNCHECKED in the Streamline listing:

Also, Renting Type needs to be Renting:

As usual, if you have any questions, feel free to email hello@usewheelhouse.com or chat with our 24/7 live support at www.usewheelhouse.com. We’re very excited about this partnership with Streamline and are happy to answer any questions about the integration!

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