Connect your Escapia account so Wheelhouse can send your prices and settings to Escapia. It takes two parts: turn on Wheelhouse inside Escapia, then enter your Escapia Account Number and one Property ID in Wheelhouse.
Open the Escapia Connection Page
Click the Escapia card on the Add Channel page, or go straight to the Escapia connection page.
Turn On Wheelhouse in Escapia
Do this part in Escapia first. The video walks through it.
Contact Escapia Support and ask them to add Wheelhouse to your account.
In Escapia, go to Admin > Setup > EscapiaNET > Network Partners, tick Wheelhouse and click Save & Finish.
Go to Admin > Setup > EscapiaNET > Unit Distribution, open the Wheelhouse connection and select the units you want Wheelhouse to price.
Go to Admin > Setup > Vrbo Software Partner and click Manage Partner for Wheelhouse. Tick Enable Partner, turn on these four permissions, then scroll down and click save:
getReservationById
getReservationByNumber
getReservationChanges
searchReservationSummaries
Important:
Switching to Wheelhouse from another dynamic pricing partner? Remove your units from that partner's distribution and turn it off under Network Partners before you disconnect it.
If you can't see these menus in Escapia, open a support ticket with Escapia and include your Account Executive.
Connect Your Account
You need two things from Escapia: your 4-digit Account Number and the Property ID of one listing that's distributing to Wheelhouse.
In Escapia, click the person icon in the upper right corner and note your Account number.
Go to Units > Reports > Property ID List.
Copy any ID from the far left column.
On the Escapia connection page, enter the Account Number and Property ID and click Connect your Escapia Account.
Note: You can connect one Escapia account per Wheelhouse account.
What Wheelhouse Sends to Escapia
Wheelhouse sends your nightly prices, minimum stays, and check-in and check-out days to Escapia.
Common Questions
How often does Wheelhouse update my prices in Escapia?
How often does Wheelhouse update my prices in Escapia?
Every day. Wheelhouse syncs your calendar once a day, and any change you make in Wheelhouse, like a setting or a custom rate, reaches Escapia within a few minutes. See How often does Wheelhouse Pricing update my prices?
Why can't I connect? My Escapia account is already connected.
Why can't I connect? My Escapia account is already connected.
Each Escapia account can be connected to only one Wheelhouse user. If someone on your team already connected it from their Wheelhouse account, work from that Wheelhouse account, or contact our team to move the connection.
What does "We encountered an error at the channel" mean?
What does "We encountered an error at the channel" mean?
Escapia was busy and didn't answer in time. Wheelhouse waits and tries again on its own, so most syncs go through later. If the error keeps showing, contact our team.
Should I turn off Airbnb Smart Pricing?
Should I turn off Airbnb Smart Pricing?
Yes, we recommend it. Wheelhouse prices should override Airbnb's, but turning off Smart Pricing avoids any mix-up between the two. See Should I turn off Airbnb Smart Pricing to use Wheelhouse?
Can I disconnect my Escapia account?
Can I disconnect my Escapia account?
Yes. Click your name in the upper right corner, select Connected Channels, find the account and click Delete. If you only want Wheelhouse to stop changing your prices, turn off Wheelhouse Pricing for the listing instead. See How do I disconnect my listing's account from Wheelhouse?