The Check-in/out feature helps you manage when guests can arrive or leave your property. Most hosts/managers use it to keep their schedule predictable—for example, setting all arrivals on weekends or giving their cleaning team a day between stays. It’s a small setting, but it keeps your calendar organized and your operations smoother.
Note:
Not all integrations support the Check-in/out feature from Wheelhouse. So, even though this feature is available in Wheelhouse, it might not appear in your integration.
Turning the Check-in/out Rules On or Off
When it’s off, guests can arrive or leave on any day without restriction.
Once it’s on, you can choose which days are open for check-ins and check-outs.
This setting helps you control how your calendar behaves — for example, if you only want guests to arrive on weekends or leave on weekdays.
Setting Which Days Guests Can Arrive or Leave
Once you turn the feature on, you can choose the days that guests are allowed to check in or check out.
You’ll see two simple options:
Allow Check-in on: the days guests can start their stay.
Allow Check-out on: the days guests can finish their stay.
Pick the days that fit your schedule. For example, you might let guests check in on Fridays and Saturdays, then check out on Sundays.
That keeps weekends full while giving your team time to reset the property before the next arrival.
Managing Gaps Between Bookings
Sometimes, a one-night gap appears between two stays. That space usually can’t be booked and ends up lowering occupancy.
The Changeover day gap setting helps prevent this.
When you turn on Automatically adjust, Wheelhouse can block or allow certain bookings to keep your calendar efficient.
If you leave it off, no gaps will be managed automatically — you’ll handle those manually instead.
This setting is useful if you have strict cleaning days or need to keep operations tight across multiple listings.
Setting Advanced Rules
Some hosts/managers need different rules at different times. Maybe your cleaning team changes schedules in the summer, or you handle holidays another way. That’s where detailed rules come in.
There are four kinds you can use:
Monthly Rules—If your setup changes month to month.
For example, you might only want Friday check-ins in July and August.
Time-based Rules—These are set by days.
You can control how soon before arrival the rule applies.
Season Rules—Linked to the seasons you’ve already built in Wheelhouse.
You can loosen rules in the low season and keep them strict in the high season.
Event Rules—Used for specific dates or local events.
You might block new arrivals during a festival or a major holiday weekend.
To set up your Events and Seasons rules, please check out our article dedicated to that setting.
Each rule gives you more control without having to adjust your main setup every time plans change.
Using Date-Specific Overrides
Sometimes plans change. You might need to block a date for cleaning or open one up for a repeat guest. That’s when you use an Override.
An override changes your check-in or check-out setup just for the dates you pick. It doesn’t touch your main rules. You can make one for a single day or for a short range of days.
For example, if you usually allow check-ins every day but want to close arrivals on December 25, add an override for that date. Everything else stays the same.
It’s a simple way to handle one-off situations without redoing your whole setup.
Different Use Cases
Every property works a little differently. Some hosts/managers want things open every day. Others prefer to keep arrivals or departures on certain days only.
Here’s how people often use the Check-in/out settings:
Flexible listings: keep all days open so guests can come and go any time.
Weekly or villa stays: only allow arrivals on Fridays or Saturdays. It helps cleaning stay on track.
Multiple units: add a gap between bookings so the team has time to reset each unit.
Busy seasons or holidays: set rules or overrides early so your calendar matches what’s really happening.
There’s no single right setup. It just depends on how your place runs and what makes your week easier.
Note:
Wheelhouse applies a rule hierarchy from bottom to top.
This means the bottom rule has the highest priority, and the top has the least.
If multiple rules overlap, the one placed lowest on the list will apply.