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Connecting with Hostaway

How to connect your Hostaway account to Wheelhouse

Written by Ryo

Connect your Hostaway account so Wheelhouse can send your prices and settings to Hostaway. You need your Hostaway Account ID and an API key, both from your Hostaway account.


Open the Hostaway Connection Page

Click the Hostaway card on the Add Channel page, or go straight to the Hostaway connection page.

Add Channel page with a card for each channel and PMS you can connect

Connect Your Account

In Hostaway:

  1. Log in to your Hostaway account.

  2. Go to Settings.

  3. Select the Hostaway API tab.

  4. Copy the Account ID and paste it into the Account ID field in Wheelhouse.

  5. Get an API key in one of two ways:

    1. Click Generate API Secret Key.

    2. Or go to Marketplace, select Wheelhouse, then create a new key.

  6. Copy the API key and paste it into the API Key field in Wheelhouse.

  7. Click Connect your Hostaway Account.

    Hostaway connection card with the Account ID and API Key fields and the Connect your Hostaway Account button

What Wheelhouse Sends to Hostaway

Wheelhouse sends your nightly prices, minimum stays, and weekly and monthly discounts to Hostaway.


Common Questions

How often does Wheelhouse update my prices in Hostaway?

Every day. Wheelhouse syncs your calendar once a day, and any change you make in Wheelhouse, like a setting or a custom rate, reaches Hostaway within a few minutes. See How often does Wheelhouse Pricing update my prices?

My new listing says "Location support in progress". What does that mean?

Wheelhouse is still waiting for your listing's base price from Hostaway. This usually clears by the next day. If it still shows after a day, contact our team.

Should I turn off Airbnb Smart Pricing?

Yes, we recommend it. Wheelhouse prices should override Airbnb's, but turning off Smart Pricing avoids any mix-up between the two. See Should I turn off Airbnb Smart Pricing to use Wheelhouse?

Can I disconnect my Hostaway account?

Yes. Click your name in the upper right corner, select Connected Channels, find the account and click Delete. If you only want Wheelhouse to stop changing your prices, turn off Wheelhouse Pricing for the listing instead. See How do I disconnect my listing's account from Wheelhouse?

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