Welcome to Wheelhouse! If you're new to Wheelhouse or not familiar with some of Wheelhouse's capabilities, please follow the onboarding checklist below!

☐ Creating your Wheelhouse Account
​☐ Adding your listings
​☐ Reviewing your dashboard
​☐ Turning on your listing's pricing
​☐ Updating your strategy
​     ☐ Base Price
​     ☐ Max / Min Price
​     ☐ Dynamic Minimum Stays
​     ☐ Long-Term Discounts
​     ☐ Last Minute Discounts
​     ☐ Day of the Week
​     ☐ Seasonality Adjustments
​☐ Understanding your listing's calendar
​☐ Customizing your prices
​☐ Reviewing your listing's performance
​

To create an account, go to www.usewheelhouse.com/register

Fill out the form, including your name, email, desired password, and promo code if you have one. 

Once you’ve created your Wheelhouse account, you will then need to connect your listings’ account to Wheelhouse. 

You will not be able to use both Wheelhouse and and another third-party channel manager or PMS that is not currently integrated to Wheelhouse, as Airbnb will only allow for one third-party tool to be connected to their API. You can manage which application has access to Airbnb here and find a list of supported Wheelhouse integrations here.

To connect your PMS or channel manager, please follow the steps on the connection page. 

Note: You can add as many accounts as you like to your Wheelhouse account. Click here for a list of PMS / channel managers we currently integrate.

Whenever you log into your Wheelhouse account, you will be taken to your dashboard where you can see a snapshot of all your listings: 

There are 6 categories for listings on the dashboard:

Here are the features that you will find on your dashboard:

Search Bar - If you have a list of properties, you can type in the listing name to find the exact listing. You can also filter your listings by:

Sort By - Similar to the search bar, you have the ability to sort your listings by: Listing’s Address, Base Price, Auto Pricing (if Wheelhouse Pricing is turned On or Off), Comp Set (Number of listings in Recommended Comp Set) and Performance (Revenue Score). 

Base Price - This is the foundation of your Wheelhouse Pricing.  It refers to the ideal price for your listing before we adjust for seasonality and daily demand.

Auto Pricing - Status of the listing if it is using Wheelhouse Pricing Automation

Comp Set - Shows the default Comp Set of a listing

Performance - Every listing has an expected revenue and we compare that expected revenue with your listing’s actual revenue. A revenue score of 80 is considered average or meeting our expectations. Anything above 80 is exceeding!

Once you have connected your listings to Wheelhouse, you'll have to turn on Pricing so that Wheelhouse can sync your prices to your listing(s). 

***NOTE: You can only turn on Wheelhouse Pricing once you upgrade to either Pro Flat plan or Pro Flex plan. Click here to know more about Wheelhouse Pricing plans.

If you haven’t set up pricing for your listing before, start by clicking Edit Strategy button from your Dashboard:

You will be taken to your listing's base price page:

You can set up your base price based on the following:

Data-Driven - based on the data of our pricing algorithm

Rule-based - based on your custom base price or your ideal base price

Once you've turned on Wheelhouse Pricing for your listing, Wheelhouse will begin pushing prices to your channel's calendar in a matter of minutes so that guests can book at your new prices. 

***NOTE: If you use Airbnb Smart Pricing, it is suggested to turn that feature off to avoid any potential pricing confusion. You can find more information on how to turn it off here.

Wheelhouse gives you the ability to make adjustments based on your specific settings. You can make changes to your base price, far future premium pricing, last minute discounts, long-term discounts, minimum/maximum prices, minimum stays, day of the week prices, or adjust your prices on different seasons. Your pricing strategy plays a big factor in our pricing recommendations so please make sure to set it up! 

Here are the available settings in Wheelhouse:

This is the foundation of your Wheelhouse Pricing.  It refers to the ideal price for your listing before we adjust for seasonality, daily demand, day of the week, holidays and events, and other factors. To come up with the base price, we look at all the factors within your listing such as: bedrooms, beds, baths, neighborhood, guest details, amenities and fees, and historical bookings. You have the ability to select from your Data-driven options:

Note: The above 3 options are not available for all settings.

You can also see how Wheelhouse came up with your listing’s base price by looking at the Recommended Breakdown section below your selected base price. . 

You can also create a custom base price (Rule-based) to align your prices with your expectations. If you recently remodeled your property, you could increase the base price to account for the upgrades. If this is a brand new listing not fully furnished, you can set a lower custom base price. This customization lets you use your own expertise on your listing combined with the data we use to automate your overall pricing.

This setting can help increase the pricing for future dates. By default, Wheelhouse increases prices more than a year out slightly.

Setting a Custom Far Future Premium pricing:

Wheelhouse will never price a night below your minimum price or above your maximum price. 

You can set a maximum price for your listing and Wheelhouse will not go above that rate. Some Wheelhouse users enforce a maximum price to ensure that they maintain a high rating on their listing’s OTAs. 

Setting a minimum price is always good practice to make sure you’re not losing revenue.  

Global minimum price - default requirement for any minimum price not specified in other minimum price rules.

Day of week minimum - custom minimum price requirement for each day of the week.

Time-based minimum - Create rules to automatically adjust the minimum price for stay dates within and beyond a specific number of days from the booking date. (e.g. $100 for last-min bookings within 7 days. $200 for stay dates more than 270 days away).

Date-specific minimum - Create custom minimum price for specific date ranges, such as holidays or events. If you want to Date-Specific Minimum Price to be recurring rule, you can check the Yearly box.

Note: The hierarchy for the various minimum price rules from highest to lowest priority:

This setting gives you full control over the minimum nights you require as well as the ability to better optimize yield and, ultimately, total revenue. 

Note: The hierarchy for the various minimum stay rules from highest to lowest priority:

Global minimum stay - default requirement for any stay dates not specified in other minimum stay rules.

Gap nights - Automatically lower minimum night stays for gap periods smaller than the current minimum night requirement. (e.g. global is set to 3 nights, but there was a Tuesday and Wednesday available. Wheelhouse will automatically drop the 3 nights to 2 nights to ensure guests can book those days.) Smallest allowed gap option is also available. You can also set a Min. Lead Time if you only want the gap nights to be applicable beyond certain number of day/s from the current date.

Day of week minimum - custom minimum stay requirement for each day of the week. If a reservation includes any of these days, the minimum required length of stay will be the greatest value of the days selected. (e.g. 2-night min during the weekday / 3-night min on the weekends)

Note: This feature on Airbnb is based on the minimum stay on the check in date

Time-based minimum - Create rules to automatically adjust the minimum night stay for stay dates within and beyond a specific number of days from the booking date. (e.g. 1-night min for last-min bookings within 7 days. 7-night min for stay dates more than 270 days away)

Date-specific minimum - Create custom minimum stays for specific date ranges, such as holidays or events. If you want to Date-Specific Minimum Stay to be recurring rule, you can check the Yearly box for each rule.

Set a weekly or monthly discount to encourage guests to book longer reservations.

Note:

Lower your nightly prices as the check-in date gets closer. The goal is to earn you the most revenue without increasing your risk of losing a booking. You can choose between the 3 default options or set up your own custom last minute discount. (e.g. 10% for 14 days out, 15% for 7 days out, 25% for 3 days out.)

We understand and monitor how weekends are priced for every market. Some markets are relatively flat on weekends, whereas other markets, hosts heavily rely on weekends for their revenue. Control your prices for your listing’s weekdays and weekends (Friday and Saturday). Adjust the percentage using the 3 default options or set up your custom adjustment by moving the slider left or right. 

Seasonality is a large competent for your pricing. Your high-season rates should not look the same as your low-season rates. With the Seasonality Adjustments setting, you're able to fine tune your pricing on a month by month basis, without impact other months. Think of this setting has adjusting the base price for one month, as opposed to adjusting your global base price. For example, November tends to be the slowest month for your property. You have the ability to lower the rates for all of November without impacting the other 11 months. To adjust the monthly rate, click on any month and move the slider left or right. 

Your calendar shows your nightly prices, gives you insight into how we were able to come up with your nightly prices, and allows you to customize prices for specific dates.

Wheelhouse Pricing Summary - This gives you an overview of your base price, available nights and the range of your prices for the entire year. 

How Wheelhouse determines a recommended price - Click on a date on your calendar to gain more insight into our pricing recommendations.

Note: The Local Events section is purely vanity. We implemented this section to give hosts an idea of what events may be happening in their market. The events that appear for a specific date doesn't actually cause the local demand impact to go up. The local demand actually consists a few factors like occupancy rates, availability (listings and hotels nearby), competitor pricing, etc.

LEGENDS:

Blocked dates are in gray boxes with lock icon.

Booked dates are in green boxes with person icon.

Custom Rates are in yellow boxes and the rates are in bold black font. The upward purple arrow means Wheelhouse Pricing recommendation is higher than the custom rate while the downward purple arrow means Wheelhouse Pricing is lower than custom rate.

$$$ Wheelhouse Pricing are in purple font.

Missing Data are represented by exclamation point inside a gray box. This means that Information from the Channel/PMS has not synced to Wheelhouse yet. This usually appears on new listings and may update within 24 hours or when the Channel/PMS has synced back the details of the listing.

* Min Price means the pricing is adjusted to what the minimum price for that date is.

**Max Price means the pricing is adjusted to what the minimum price is.

VIEW

You can now choose to make the events and minimum stays for each date to appear in the listing's calendar:

Events are represented by the little flags you can see on each date. The number on the events refers to the number of events taking place during that day. Click on the date and the event name will appear on the left side.

Min Stay for each date are represented by grey crescent-shaped icon. The number refers to the minimum stay required for each date.

There may be times when you want to make pricing adjustments to a specific date. With Wheelhouse, you have the option to do so!

Wheelhouse gives you the ability to track each of your listings’ performance on the Performance page. 

Occupancy - This chart provides you with the average rate for each month, so you can see how filled up your listing is for the past year. Wheelhouse calculates occupancy rate as the number of booked days divided by the number of bookable days in a month. Therefore, blocked days are ignored.

Revenue - This chart shows the total amount of revenue your listing earned for each month. 

Average Stay Length - This chart gives you the ability to see how long your guests are staying in your property for a given month. In conjunction with the other performance charts available in Wheelhouse, having longer stays could be lead to more revenue and less cleaning fees.

Average Daily Rate - This shows the average daily rate of booked days in a given month. (monthly revenue / booked days). While the average daily rate metric is commonly used for revenue management within the hotel industry, short-term rental hosts have actionable insights by tracking the performance of their listing month by month.

Revenue Per Available night - This chart gives you a snapshot of how well your listing is booking and for how much by incorporating your revenue and occupancy for a given month.

To calculate the Revenue Per Available Night, you would take the total amount of revenue including cleaning fee and divide that by the number of bookable nights for each month. 

Example: Your listing earned $3,000 last month and you only had 25 days available.

$3000 / 25 days = $120 per day is your RevPAR.

Average Booking Lead Time - This chart lets you know how far your guests are booking in advance. Knowing your average booking lead time can help you fine tune your prices. Long lead time can mean your prices are on the lower end and guests are booking up your place quickly. Short lead time could mean your prices are too high and guests are waiting for the prices to drop.