If a guest cancels a reservation that Wheelhouse has already charged you for, we will automatically refund your account during the next billing cycle.
NOTE: This is only applicable for Essential Tier as we take 0.75% of revenue with this pricing tier. The Wheelhouse Professional tier is a fixed rate per listing and you will be billed based on the number of listings you have in the Professional tier at the start of the month.
To know more about Wheelhouse Pricing Tier, you can visiting our pricing page here.
If there is ever a billing issue, send us a chat on the lower right of your screen.