FAQ & troubleshooting

A curated list of the most commonly asked questions by Wheelhouse customers

Andrew Kitchell avatar Quinn Hubertz avatar Vu Huynh avatar
26 articles in this collection
Written by Andrew Kitchell, Quinn Hubertz, and Vu Huynh
Troubleshooting

Why can't I see new listings I just set up on Wheelhouse?

I just tried connecting my new Airbnb listing on Wheelhouse but it won't show up.
Vu Huynh avatar
Written by Vu Huynh
Updated over a week ago

I just set up my listing. Why is my revenue score at 40 out of 100?

Why do I have a low revenue score?
Vu Huynh avatar
Written by Vu Huynh
Updated over a week ago

I turned on Wheelhouse pricing, but my prices are not updating on Airbnb or TripAdvisor.

How long does it take for Wheelhouse dynamic prices to sync with Airbnb and TripAdvisor?
Vu Huynh avatar
Written by Vu Huynh
Updated over a week ago

My prices are updating incorrectly.

The prices on Wheelhouse look different than on my Airbnb calendar.
Andrew Kitchell avatar
Written by Andrew Kitchell
Updated over a week ago

I don't see all of my listings on my Wheelhouse dashboard

Quinn Hubertz avatar
Written by Quinn Hubertz
Updated over a week ago

I want to make a feature request. What are the next steps I take?

I want to make a Wheelhouse product request. What do I do to make it happen?
Vu Huynh avatar
Written by Vu Huynh
Updated over a week ago

Wheelhouse is not available in my market. What should I do?

I want to use Wheelhouse, but my listings are out-of-market and not situated in my city!
Vu Huynh avatar
Written by Vu Huynh
Updated over a week ago

I need help! What's the best way to contact Wheelhouse Customer Support?

What is the fastest way to get a response from Wheelhouse on a question, issue or concern I have?
Vu Huynh avatar
Written by Vu Huynh
Updated over a week ago

Help! I Don't See A Chat Button!

If you can't see the in-app chat button, you may be using an Ad Blocker. Learn how to enable chat so our Support team can better assist you.
Vu Huynh avatar
Written by Vu Huynh
Updated over a week ago